Returns and Refunds Policy
All customers must contact Factory 47 Cycles before returning an order
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 7 days of receiving the product purchased if order does not apply to any of the following conditions listed below:
-Raw finished items
-Handlebars that are 10”, 18”, or 20” in rise
-Handlebars that have a custom clamp area diameter (any other size not including our standard 1” diameter and 1.25” on our Signature bars)
-Fishtails that are 32”, 45” or any length above 45”
-Fishtails that are made for Vance & Hines headers
-Any orders that are considered custom as stated on the invoice
-In-stock items that have already shipped out (unless customer accepts responsibility of paying the shipping and handling cost)
To be eligible for a return that does not meet any of the conditions previously listed, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
- The product isn't used or damaged
Products that do not meet all three of these criteria will not be considered for return.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
Send the product with its original packing to:
4747 Citrus Drive
Pico Rivera, CA 90660
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Factory 47 Cycles.
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 562-692-5227
- By email: email@example.com